Loyalty that gives customers more than a stamp
Build a loyalty programme that automatically grows with each customer's behaviour. Loyalty status, savings points, coupons and behavioural rewards in one system, fully connected to the customer profile.
How it works
From first purchase to loyal customer
The customer registers via the webshop or at the till. The profile is created immediately and linked to the savings programme.
Every purchase, action or profile completion automatically earns points. The Reward & Redeem module and Event Based Rewarding module are required for this. With the Wallet module, customers can then view their saved points on their digital customer card on their smartphone.
Once the customer reaches the threshold, the system automatically upgrades the loyalty status.
Gain insight into which customers have a certain loyalty status and use this information for targeted communication and rewards. After a campaign, you see how many customers were reached, how many interactions took place and what revenue resulted from it.
Why is this relevant?
A loyalty programme that strengthens customer relationships
Retention is cheaper than acquisition
Acquiring a new customer is 5 to 25 times more expensive than retaining an existing customer. A good loyalty programme is the most direct investment in customer retention you can make.
Loyalty as brand experience, not as a discount scheme
Discounts train customers to wait for the next deal. tritonX builds loyalty through exclusivity and relevance: early access, personalised benefits and status levels that fit your brand.
Insight into what loyalty delivers
Reports show the revenue contribution per loyalty status and the effectiveness of campaigns. This gives you insight into which customer groups contribute most to your results.
Features
Everything a retailer needs for a loyalty programme that runs itself
Loyalty status
with automatic upgrades based on purchase behaviour.
Earn points
where you decide which actions earn points.
Coupons
that are personal, time-limited and behaviour-driven.
Integration with Apple & Google Wallet
for an overview of your saved points, loyalty status and other information.
Omnichannel
earn and redeem points online and in store.
Reporting
on the effectiveness of your campaign.
Frequently asked questions
What retailers ask us most about loyalty programmes
Can't find your question? Feel free to get in touch, we'd be happy to discuss it with you
Yes. The loyalty points are credited to the customer's omnichannel profile. Points earned online can be redeemed in store and vice versa.
You set the threshold values, for example based on annual turnover. As soon as a customer reaches the threshold, the system automatically upgrades their loyalty status. You can set your own triggers for targeted communications.
Yes, the rules for point allocation, coupon values and validity periods are fully configurable via the platform.
tritonX integrates with the most commonly used till systems for retailers, including LIV', Openstore, Promoney and EasyPOS.
Ready to get started?
Build a loyalty programme that truly engages your customers
Request a demo and discover what a personalised, omnichannel loyalty programme can do for your customers.