How it works

Registering a shop customer takes your staff member less than a minute

tritonX is linked to 4 till systems: LIV', Openstore and EasyPOS. The integration takes place via a standard connection.

Step 1 - Registration

The customer scans a QR code at the till. The customer then enters all their details. After saving, the customer sees their customer number and a barcode. The customer can have this barcode scanned at the till so their purchase links to the customer number.

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Step 2 - Welcome email

The customer can receive a welcome email if you have set this up.

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Step 3 - Points

With the Event Based Rewarding module you can automatically award loyalty points, link a coupon, add an extension and add an interest as soon as the registration form is completed. This can be configured per location.

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Why is this relevant?

More digital customers without extra burden on your shop floor

Greater reach without extra campaigns

Every transaction in the shop is an opportunity to link a customer digitally. The more customers you reach digitally, the more effective your segmentation and retention programmes become.

Acquiring a new customer costs more than retaining an existing one

Every unregistered shop customer is a customer you'll need to win again next time they consider making a purchase. Till-based registration is the most direct investment in retention.

The foundation for everything that follows

Without customer registration, loyalty, targeted campaigns and retention are not possible for your physical customers. Offline onboarding is the first step in the customer relationship.

Staff who can keep up

The registration flow is designed for high till volumes. Instructions are built in, steps are minimal and linking happens automatically. This keeps it manageable during peak times.

Features

Everything for smooth onboarding at the till and beyond

Onboarding

via till system, tablet or QR code.

Direct linking

to a new customer profile.

Automatic welcome email

after activation if you have set this up.

Loyalty points

credited directly upon registration with the Event Based Rewarding module.

Integration with 3 till systems

LIV', Openstore and EasyPOS.

Frequently asked questions

What retailers most often ask us about offline onboarding

Can't find your question? Feel free to get in touch, we'd be happy to help

Which till systems are supported?

tritonX is integrated with 3 till systems: LIV', Openstore and EasyPOS.

tritonX recognises existing customers based on email address. The staff member receives a notification that the email address is already in use. The staff member can then look up the profile on the till. This does not happen via the offline boarding page.

The welcome email is sent after registration when you have set this up. 

Ready to get started?

Connect your shop customers to your digital platform from day 1

Retailers using tritonX see consistent growth in the number of registered customers and lower workload at the till. Request a demo and discover how offline onboarding works for your retail format.