Robin HQ
Robin HQ, Conversation Console with own data warehouse and BI dashboards, helps customer service teams perform better through data-driven coaching. Integrated with tritonX for customer profiles and transaction history at the moment of contact.
About the partner
Specialist in retail communication
Robin HQ goes beyond handling customer contact: the platform helps service teams improve through insights, coaching and BI, for better SLAs, more efficient teams and increased sales through the service channel.
Retailers who combine Robin HQ with tritonX give their staff direct insight into the customer profile at every contact. The purchase history and service contact becomes an opportunity for relevant customer activation.
Integrations
2 real-time connections with tritonX.
Other partners
More Customer Support integrations.
tritonX integrates with multiple Customer Support systems specializing in fashion, footwear, and sports retail. Check which others align with your setup.
Belco
Customer Support
Robin HQ + tritonX
A connected customer view on the shop floor.
See in a personal demo how tritonX works together with partners for your organisation. From real-time POS integration to Mix & Match campaigns.